In addition to conducting investigations, Oppenheimer Investigations Group conducts climate surveys and workplace assessments.
What’s the difference? An investigation makes findings related to a specific complaint, whereas a survey or assessment evaluates the workplace as a whole. These are ideal in situations when you:
- Know there are problems in a work environment but there is no specific complaint to investigate
- Receive an anonymous complaint about conduct by an individual or a work group
- Have a vague idea of employee dissatisfaction in the workplace or a specific department
Climate surveys are a collaborative process. We will work with you to prepare a set of questions that we then ask all interviewees/participants. This generally works in one of two ways:
- An online survey, utilizing tools like Google Forms or SurveyMonkey
- Interviews, either with everyone in a work group or a sampling of the work group, where employees are asked targeted questions about the work environment
We often allow for anonymity of participants, to encourage an open dialogue.
Once the survey is complete, we will create a report summarizing the results. With this information, you can better address the workplace issues or employee concerns.
Should you decide to follow the survey with a fact-finding investigation, we often recommend working with a different member of our team than the one who conducted the survey. This allows for a fresh perspective and may be important in maintain the trust of the employees.